Terms of Service
Why local homeowners book us in your area
Our founder Mike leads our local team in your area — 6 TSSA-licensed, insured, and bonded technicians with a combined 30+ years of in-field experience since 2017. Every visit comes with a written quote, a 90-day parts & labour warranty, and a free diagnostic when you proceed with the repair.
- Same-day service when you book before 12 PM on a weekday.
- Upfront pricing. No hourly rates, no surprises.
- Insured & bonded — certified to work on Samsung, LG, Whirlpool, Bosch, GE, Frigidaire, Kenmore, KitchenAid, and Miele.
Last updated: April 30, 2026
By using appliancerepairneary.com, booking a repair, or accepting service from Appliance Repair Neary, you agree to these terms.
Service description
We provide in-home appliance diagnosis and repair across the Greater Toronto Area. We do not sell new appliances. We do not perform warranty work for manufacturers unless explicitly authorized in writing.
Quotes and pricing
- A diagnostic visit is required before any repair work. The diagnostic fee is disclosed when you book and is waived when you proceed with the repair we quote.
- All repair work is preceded by a written quote that includes parts and labour. We do not begin work until the quote is approved.
- Final pricing matches the approved quote unless additional issues are uncovered during the repair, in which case we stop, contact you, and seek approval before continuing.
Warranty
Parts we install and labour we perform are covered for 90 days from the repair date. Warranty does not cover misuse, secondary failures unrelated to the original repair, or pre-existing defects we did not work on.
Cancellations and rescheduling
You can reschedule or cancel a booked repair free of charge by phone or email up to 2 hours before the appointment. Late cancellations may incur a trip fee equal to the diagnostic charge.
Limitations
Appliance Repair Neary's liability is limited to the amount paid for the specific repair. We are not liable for indirect or consequential damages (such as food loss in a refrigerator).
Governing law
These terms are governed by the laws of the Province of Ontario, Canada.
Contact
Questions about these terms? Email info@appliancerepairneary.com.